Call Support TL

About the Company

Vandey Global Services, established in 2017 and based in Bangalore, is a leading provider of HR and employment services, offering end-to-end workforce solutions. We specialize in recruitment, payroll management, and remote team operations, helping global organisations hire and manage high-performing teams in India.

About the Role :

We are seeking a proactive and organized

Vehicle Condition Inspector

to manage day-to-day inspection operations and act as the key liaison between our

Israeli management team

and the

local inspection workforce . This role requires strong leadership, excellent communication skills, and the ability to oversee quality and performance standards across multiple shifts.

Key Responsibilities :

Leadership & Coordination :

Serve as the main communication bridge between the Israeli management team and the local inspection team.

Shift Management :

Plan, organize, and maintain the daily shift roster for all inspection employees.

Operational Support :

Actively participate in inspection shifts to maintain a hands-on understanding of workflows (Day shifts between 08 : 00–24 : 00).

Quality Assurance :

Monitor inspection processes to ensure consistent adherence to quality standards.

Reporting & Documentation :

Review and verify the proper reporting of vehicle defects within the company’s structured information system.

Training & Mentorship :

Facilitate and support training sessions conducted by the Israeli team, including the use of internal systems and basic AI tools.

Requirements : Language Skills :

Excellent command of English with high proficiency in written and verbal communication.

Experience :

Prior experience in leading teams or managing shift-based operations.

Organizational Abilities :

Proven skill in creating and maintaining structured schedules and workflows.

Work Hours :

Availability to work in day shifts (08 : 00–24 : 00).

Tech Savvy :

Comfortable working with digital tools and basic AI-based systems (training provided).

What We Offer :

Opportunity to work with an international management team.

Structured training and career development.

Dynamic work environment emphasizing precision and accountability.