HCM Technology Lead

TECH LEAD - HCM TECHNOLOGY HCM TECHNOLOGY COLLEAGUE TECHNOLOGY

ROLE DESCRIPTION

WORK IN PROGRESS

The Tech Lead of Colleague Technology spearheads technology strategy advancement, leads the HCM disciplines, orchestrates DevOps in Colleague Technology and Colleague Experience Product Line.

Strategic Leadership

GENERAL RESPONSIBILITIES

• Develop and execute a future-ready HCM technology roadmap tailored to the retail workforce.
• Lead digital transformation initiatives in HR, including mobile-first solutions, automation, and workforce analytics.
• Stay ahead of industry trends and retail-specific challenges in workforce management. Roadmap & Prioritization
• Lead team through ideation, planning, business justification and prioritization processes that ensures business alignment and optimized towards delivering business outcome and value, while at the same time adhering to budget / resource constraints.

Platform Ownership

⚫ Own the architecture, implementation, and optimization of HCM platforms (e.G., SAP SuccessFactors, Dayforce, LMS, Paradox, Harver, Peakon).

Stakeholder Engagement & Leading the HCM discipline organisation

Lead the HCM technologists : solution architects, developers, and functional analysts.

IT landscape, optimizing for scalability, security, and business alignment.

PARAMETERS FOR SUCCESS

SKILLS

KEY LEADERSHIP BEHAVIOR

Ability to lead and motivate technical teams.

Excellent relationship, influencing, executive presence, and negotiation

skills.

EDUCATION EXPERIENCE 8+ years of experience leading HCM technology initiatives, ideally in a retail or consumer-facing environment.

Expertise in HCM platforms and integrations with workforce management tools.

Strong understanding of HR processes including recruiting, onboarding / offboarding,

mover / joiner, scheduling, payroll, and performance & compensation management.

Experience with cloud-based architectures, APIs, and mobile- first design.

Proven leadership and stakeholder management skills.

Bachelor's or Master's degree in Information Systems, Computer

Science, HR Technology, or related field