Talent.com
IT Helpdesk Engineer

IT Helpdesk Engineer

ConfidentialNashik
4 days ago
Job description

Customer Needs Analysis :

  • Analyze customer needs to determine appropriate solutions for complex technical issues.

Technical Documentation :

  • Create technical diagrams, flowcharts, formulas, and other written documentation to support projects.
  • Mentoring :

  • Provide guidance to junior engineers on projects within their areas of expertise.
  • Research and Innovation :

  • Conduct research on new technologies and products to recommend improvements to current processes.
  • Design Development :

  • Develop designs for new products or systems based on customer specifications.
  • Technology Application :

  • Research existing technologies to explore new ways to solve problems.
  • Compliance and Review :

  • Review existing products or concepts to ensure compliance with industry standards, regulations, and company policies.
  • Project Proposal :

  • Prepare proposals for new projects, identifying potential problems and proposing solutions.
  • Cost and Scheduling :

  • Estimate costs and scheduling requirements for projects and evaluate results.
  • Skills Required

    Customer needs analysis, Technical Documentation, Mentoring, compliance review

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