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Customer Experience Specialist

ConfidentialMumbai

20 days ago

Job description

Launch Your Career in Customer Experience!

Trigent is hiring Freshers for an exciting Customer Experience Specialist role for our client in Mumbai (Vikhroli) ! If you're a recent graduate ready to build a career that sets you apart, this is the opportunity you've been waiting for!

What Youll Do :

Engage with customers via phone, email, or chat to provide top-tier service
Deliver tailored solutions to enhance customer satisfaction
Troubleshoot and resolve inquiries with empathy and expertise
Record and document all customer interactions accurately

What Were Looking For :

Freshers & Recent Graduates (Any stream)

Excellent communication skills in English

A positive, calm, and professional attitude

Eagerness to learn, grow, and excel

Willing to work in US shifts (night shifts may apply)

Skills Required

International Voice Process, Customer Support, Bpo, Voice Process

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Customer Experience Specialist • Mumbai