Business Project Associate Advisor [19 / 10 / 2025]

Finance Process Excellence & Innovation Team – Associate Advisor, HIH

We are seeking a highly motivated and experienced Process excellence & re-engineering specialist to join our Finance Process Excellence & Innovation Team. This role is ideal for someone who excels at quickly understanding finance functions, identifying inefficiencies and redesigning processes and team structures to drive improvements. The successful candidate will work closely with finance teams, applying logical and strategic thinking to design the process & team structure for better accountability and efficiency.

Position summary :

This role is in the newly formed 'Finance Data Innovation office' focused on driving Process Excellence for prioritized initiatives in Finance. The objective of the role is to lead process diagnostics and re-engineering to deliver business impact through operations excellence, standardization and automation initiatives across functions.

We are seeking a highly motivated and experienced Process excellence & re-engineering specialist to join our team. This role is ideal for someone who excels at quickly understanding of finance functions, identifying inefficiencies, and redesigning processes and team structures to drive improvements. The successful candidate will work closely with finance teams operating in siloes, applying logical and strategic thinking to consolidate work for better accountability and efficiency. He / She will operate as an internal consultant working with cross-functional and global teams on multiple projects. They will be expected to have great presentation skills and ability to influence change with senior stakeholders, functional experts and delivery teams.

They may also be required to conduct Lean Six Sigma sessions, facilitate Value Stream Mapping and Design Thinking sessions. They will need to work closely with Hyper Automation teams and be adept in Agile and Scrum methodologies

Job Description & Responsibilities :

We are looking for candidates to be part of Finance Process Excellence & Innovation team and drive finance process improvement projects from inception to completion. Monitor progress, manage risks and ensure timely delivery of project milestones having the below capabilities

• Business Process Management and process conformance analysis using process modeling
• Process Mining, value enablement, and roadmap execution.
• Task Mining, opportunity identification for standardization and automation
• Agile project management to support hyper-automation projects.
• Exposure to AI ML projects to drive process analytics and support business outcomes.
• Experience in change management to ensure project implementation and adoption

Competencies / Skills :

Experience Required :

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.