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Conflict Resolution Instructor
Conflict Resolution InstructorMNC • Gurgaon, Republic Of India, IN
Conflict Resolution Instructor

Conflict Resolution Instructor

MNC • Gurgaon, Republic Of India, IN
20 hours ago
Job description
  • Role Summary : The Trainer will be responsible for delivering learning programs across off-roll employees through classroom, virtual, and on-field interventions. The role includes conducting induction, functional, behavioural, and compliance trainings, along with supporting content enhancement, LMS adoption, and training effectiveness measurement through field visits. Key Responsibilities : 1. Induction Training Conduct induction programs for new joiners (off-roll employees) as per the defined timelines. Ensure that all participants understand company culture, policies, and processes. 2. Functional & Behavioural Training Deliver functional and behavioural training modules as assigned. 3. Compliance Training Facilitate completion of compliance training modules in coordination with the L&D, HRBP and Compliance teams. 4. Training Coordination & Delivery Manage end-to-end coordination including nominations, attendance, feedback collection, and post-training follow-ups. 5. Content Support Suggest improvements or updates in training content based on participant feedback or business inputs. 6. LMS Support & Adoption Promote usage of the Learning Management System among employees. 7. Training Effectiveness & Feedback Collect and compile participant feedback and share insights with the L&D Team. 8. Reports & MIS Maintain accurate training attendance records, program reports, and dashboards. Qualifications & Experience : Education : Graduate in any discipline;
  • Postgraduate in HR or related field preferred. Experience : 2–4 years of experience in training delivery, preferably in BFSI, automotive, or retail sectors. Skills : Strong facilitation and communication skills Ability to conduct engaging classroom and field sessions Good understanding of sales / service processes (preferred) Proficiency in MS Office and familiarity with LMS platforms Excellent coordination and reporting abilities Proficiency in regional languages (essential for field-level training) We are looking to hire Trainer who has experience in providing trainings to sales team. Meenakshi Dixit

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    Instructor • Gurgaon, Republic Of India, IN

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