Senior Information Technology Engineer

Key responsibilities

• Own macOS management in Jamf Pro : enrollment, configuration profiles, Smart Groups, policies, software deployment, and compliance reporting
• Own Windows management in Microsoft Intune : device enrollment, configuration profiles, Update Rings, Win32 app packaging, and compliance policies.
• Maintain security baselines (FileVault / BitLocker, firewall, disk encryption, USB controls, patching cadence) across macOS and Windows.
• Administer Azure AD (Entra ID) and Google Workspace (users, groups, SSO, basic CA, app integrations) for day-to-day operations.
• Create clear technical documentation—runbooks, SOPs, change records, and user guides.
• Experienced in Jira or ServiceNow : ticket triage, SLAs, change management.
• Monitor fleet health and compliance; drive continuous improvement and root-cause analysis for incidents.
• Partner with Compliance on audits and evidence (asset visibility, encryption, patch posture, access controls).

Minimum qualifications

Nice to have (preferred)