ERP Functional Consultant

Key Responsibilities :

Own the Business Central ecosystem

by taking a full handover from the outsourced implementation team, ensuring deep understanding of all customisations, integrations, workflows, and ongoing initiatives.

Serve as the

primary functional expert

and go-to contact for all Business Central–related requirements across the organisation.

Work closely with stakeholders to

analyse, document, and optimise business processes , with strong focus on e-commerce, OMS, WMS, P2P, R2R, O2C, and finance operations.

Convert business requirements into clear

functional specifications , collaborating with developers to ensure accurate and efficient customisations.

Build, lead, and mentor

an internal team of Business Central developers to support custom enhancements and continuous improvement.

Oversee and manage

integrations

with custom-built websites / apps, courier partners, banking systems, and other third-party platforms using APIs and related technologies.

Ensure

smooth operations, maintenance, and continuous improvement

of the Business Central environment to meet evolving business needs.

Provide

training, support, and guidance

to internal users to enhance adoption and system utilisation.

Stay current with the latest

Business Central features, updates, and best practices

for ongoing optimisation.

Key Requirements :

Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.

5+ years of hands-on experience

as a Business Central / Dynamics NAV Functional Consultant, with proven success in implementations and customisations.

Strong understanding of

e-commerce business processes

and operational workflows.

Practical experience across

OMS, WMS, P2P, R2R, O2C , and finance modules in Business Central.

Prior experience handling

handover and knowledge transfer

from outsourced teams.

Good working knowledge of the

AL programming language

and the Business Central development environment.

Strong understanding of

API-based integrations

with external systems (web / app platforms, logistics partners, banking systems, etc.).

Exceptional

analytical, problem-solving, and communication skills .

Demonstrated

leadership ability

with experience managing or mentoring technical teams.

Ability to operate independently, take initiative, and deliver in a fast-paced environment.

Preferred Skills

Experience in

e-commerce or retail

industry environments.

Project management experience or relevant certification.

Understanding of

Indian statutory and compliance requirements

related to finance and operations.

Familiarity with the

Microsoft Power Platform

(Power BI, Power Automate, Power Apps).

Strong interpersonal skills and ability to collaborate effectively across teams.