No longer accepting applications
Crm And Analytics Lead
Spencer's RetailMalappuram, Republic Of India, IN22 hours ago
Job descriptionOwn end-to-end CRM strategy—from platform management to campaign execution. Drive personalized, omni-channel customer journeys (email, SMS, app, WhatsApp). Collaborate with tech and Martech teams to scale automation and personalization. Design models to measure campaign impact (pre-post, control-test, incremental sales). Monitor KPIs : ROI, AMS uplift, conversion rates, repeat visits, and customer stickiness. Translate insights into actionable strategies with business and category teams. Analyze program performance, lifecycle trends, and redemption behavior. Track metrics like activation rate, incremental sales, and frequency lift. Recommend data-driven interventions to boost loyalty revenue. Deliver dashboards and insights that influence leadership decisions. Convert analytics into commercial levers—pricing, assortment, targeting, retention. experience in consumer analytics, CRM, or data-driven marketing (retail / e-commerce / FMCG preferred / QSR). Proficiency in SQL, Excel, and visualization tools (Power BI, Tableau, Google Data Studio). Hands-on experience with CRM platforms. Strong foundation in consumer psychology, segmentation, and lifecycle management. MBA in Marketing / Analytics or related field preferred. Consumer-first mindset with a knack for behavioral insights. Logical thinker who connects data to business outcomes. Strong ownership and ability to lead CRM independently. Excellent communicator and stakeholder influencer. Curious, agile, and thrives in a fast-paced, data-rich environment.
We're looking for a sharp, consumer-obsessed CRM and Analytics Lead
This strategic role blends analytical depth with a strong grasp of modern retail dynamics to drive growth and engagement :
Key Responsibilities
Consumer & Behavioral Analytics
- Analyze customer cohorts, journeys, and behavioral patterns to identify growth levers.
- Develop segmentation strategies and marketing interventions based on behavioral triggers.
- Build and test predictive models (churn, LTV, next-best action) across campaigns.
CRM Leadership
Marketing & Campaign Analytics
Loyalty Program Analytics (My Spencer’s Reward)
Strategic Business Insights
Qualifications & Experience
What We’re Looking For
Create a job alert for this search
Crm • Malappuram, Republic Of India, IN
Related jobs
![Analytics Manager [T500-21056]](https://cdn-logos.talent.com/v1/logo/image?feedcode=clickcast-appcast-li-in-cpc&company_name=Talent500)
)
- Promoted
Analytics Manager T500-21056
Talent500Trichūr, Republic Of India, IN Talent500 is hiring for one of its clients.Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across its...Show moreLast updated: 12 days ago
- Promoted
Manager - CRM
EmeritusThrissur, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 13 days ago
- Promoted
Digital Analytics
Live ConnectionsKozhikode, IN Greetings from Live Connections !! 😊.Live Connections Placements Pvt.We bring to the table a cumulative recruitment experience built over two decades.
We are hiring for one of the leading consumer ...Show moreLast updated: 15 days ago
- Promoted
MLOps Lead Engineer
RecroKozhikode, IN Experience with Azure services such as Azure AI services, Azure Search, Azure ML, Databricks, Azure Kubernetes Service, and AWS services like AWS SageMaker, AWS Bedrock and AWS Lambda.Exposure to G...Show moreLast updated: 23 days ago
- Promoted
Team Lead
Programmers.iokozhikode, kerala, in Job Title : Team Lead- Power BI.Should be able to work until 10 : 30 PM IST.Location : PAN INDIA Remote, Work from Home.Experience Required : 7 - 15 Years.
Note- Please ensure the Power BI Desktop App is ...Show moreLast updated: 23 days ago
- Promoted
Client Analytics Manager
PTR GlobalThrissur, IN PTR Global is a leader in workforce and talent solutions, delivering end-to-end recruiting, analytics, and program management support for some of the most recognized organizations worldwide.Our tea...Show moreLast updated: 2 days ago
- Promoted
Lead Crypto Market Maker
ZerospreadThrissur, IN Lead Crypto Market Maker / Liquidity Provider.This role operates on a night shift schedule (opposite to Dubai timezone, around UTC−8).
At least 2 years of experience in crypto market-making is requi...Show moreLast updated: 2 days ago
- Promoted
AI-Powered Analytics Engineer
High Volt AnalyticsThrissur, IN We're seeking a sharp, forward-thinking.In this role, you'll design, build, and deploy advanced analytics solutions using machine learning, LLMs, and automation to turn raw data into actionable bus...Show moreLast updated: 1 day ago
- Promoted
Oracle HCM Cloud - Absence Management Functional Lead
Affintrix TechnologiesKozhikode, IN The candidate is expected to have 8 - 10 years of expert domain knowledge in HCM covering the hire to retire cycle.S / he must have been a part of at least 5 end-to-end HCM implementations of which a...Show moreLast updated: 21 days ago
- Promoted
Lead
BristleconeMalappuram, IN We're Hiring : Organization change management (OCM).Minimum of bachelors degree Business, Engineering or Computer Science, HR.
Change Management certification Prosci good to have.Supply chain / S4 Han...Show moreLast updated: 22 days ago
- Promoted
Associate Director – Learning & Development
QBurstkerala, kerala, in We are looking for a seasoned and visionary Learning & Development (L&D) leader to drive our learning strategy and capability-building initiatives across the organization.With 15–20 years of progre...Show moreLast updated: 1 day ago
- Promoted
Manager - Crm
EmeritusKozhikode, Republic Of India, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 12 days ago
- Promoted
Analytics Manager [T500-21056]
Talent500Malappuram, IN Talent500 is hiring for one of its clients.Careem is the internet platform for the greater Middle East region.A pioneer of the region's ride-hailing economy, Careem is expanding services across its...Show moreLast updated: 13 days ago
- Promoted
Oracle Cloud HCM Functional Lead
Hiresquad ResourcesKozhikode, IN Hiring For Oracle Cloud HCM Functional Lead.Module - Core HR / Absence Management / OTL / ORC / Benefits / Compensation / US Payroll / Talent Management.
Experience 7+ Years in Fusion HCM.Minimum 2 Imp...Show moreLast updated: 15 days ago
- Promoted
Senior SAP CRM Functional Consultant
S2IntegratorsKozhikode, IN We are seeking a highly skilled.SAP Customer Relationship Management.The ideal candidate should have strong expertise in.
SAP CRM functional configurations.You will work closely with business stakeh...Show moreLast updated: 2 days ago
- Promoted
- New!
Lead Generation Executive
APPIT Software Incthrissur, kerala, in We are seeking an experienced and dynamic.The ideal candidate will have hands-on experience in B2B lead generation, strong communication skills, and proficiency in CRM and outreach tools.This role ...Show moreLast updated: 8 hours ago
- Promoted
- New!
Lead Generation Executive
True Tech Professionalsmalappuram, kerala, in Role : Lead Generation Executive.We’re looking for experienced Lead Generation Executives skilled in B2B appointment setting, LinkedIn outreach, and cold email campaigns.
Candidates should be profici...Show moreLast updated: 8 hours ago
- Promoted
India Sales Lead – Renewable Energy (Data & Forecasting Solutions)
Jade Business Services (JBS)kozhikode, kerala, in Hiring : India Sales Lead – Renewable Energy (Data & Forecasting Solutions).Location : Mumbai / Delhi (Remote).Company : Jade Business Services (JBS).
Lead the India growth journey of.JBS’s AI-driven e...Show moreLast updated: 12 days ago