Senior Manager - Business Analysis

Marsh is seeking candidates to join our O&T Team as a Senior Manager - Business Analysis based in Mumbai office

Designation : Senior Manager - Business Analysis (IT Projects)

No of Opening : 1

What can you expect

The resources will support European Claims Transformation portfolio. It is responsible for collaborating with Senior Leaders across the organization to develop and execute plans to analyse and standardize processes, ensure the successful implementation of change and technology projects, improve operational capabilities (onshore & offshore), and increase operational efficiency and effectiveness.

Main responsibilities include :

• Conduct thorough analysis of complex as-is business processes to identify process improvement and standardization opportunities.
• Understand business requirements and identify / align with the design of technology solutions.
• Design to-be processes and technology, recording proper documentation and define mock-ups.
• Works closely with business experts, IT delivery team, external vendors.
• Build financial and operational models to simulate various scenarios and guide management decisions.
• Lead meetings cross-functional teams and communicate progress and outcomes to stakeholders.
• Act as an effective Change Agent. Engage all key stakeholders and lead the way to change. Manage complex and difficult negotiations, influence stakeholders to achieve desired outcomes.
• Prepare and adapt training material, as well as executing trainings for internal and external clients.
• Define and maintain test books for enterprise systems, as well as executing system testing as part of QA and support of UAT.
• Comply with internal and external management reporting requirements, ensuring appropriate & timely production of output.

What is in it for you

We will count on you to :

What you need to have :

Why join our team

What makes you stand out :

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE : MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses : Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK .

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex / gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

Marsh, a business of Marsh McLennan (NYSE : MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one 'anchor day' per week on which their full team will be together in person.

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Skills Required

Process Design, Documentation, System Testing, Business Analysis