Retail Operations Manager

We're Hiring | Retail Operations Manager – Jewellery Retail

Location : Bangalore | Full-time, On-site

Experience : 8–12 Years | Domain : Retail Operations / Jewellery

Contact : SHAKSHI SINGH | [HIDDEN TEXT]

| 7521865318

Client : Confidential (Leading Jewellery Retail Brand)

About the Role :

We're seeking a Retail Operations Manager to lead and optimize retail operations across large-format jewellery stores. The role involves driving sales growth, operational excellence, manpower planning, and ensuring consistent customer experience across regions.

Key Responsibilities :

Oversee end-to-end operations across multiple stores, ensuring efficiency and profitability.

Drive sales performance, P&L growth, and business expansion through strategic initiatives.

Manage store-level SOPs, inventory, and process optimization for operational excellence.

Collaborate with HR, Marketing, Supply Chain, and Merchandising teams to deliver cohesive retail outcomes.

Lead capability building, workforce planning, and change management programs.

Champion brand culture, recognition, and engagement initiatives to strengthen frontline performance.

Requirements :

8–12 years of experience in retail operations management, preferably in jewellery or premium retail.

Proven experience in strategic planning, P&L ownership, and people leadership.

Strong understanding of multi-store retail management across regions.

Excellent communication, problem-solving, and cross-functional collaboration skills.

Preferred : Experience in jewellery retail operations and managing large-format or luxury stores.

If you're ready to lead retail excellence and drive large-format growth, let's connect!

[HIDDEN TEXT] | 7521865318

Skills Required

Change Management, Strategic Planning, Management, Process Optimization, Workforce Planning