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CS & Operations – CPA / CPI
CS & Operations – CPA / CPIVentes Avenues • Mumbai, Maharashtra, India
CS & Operations – CPA / CPI

CS & Operations – CPA / CPI

Ventes Avenues • Mumbai, Maharashtra, India
10 days ago
Job description

Job Title : CS & Operations – CPA / CPI

Location : Mumbai

Qualification : Graduate / Postgraduate (Any Specialisation)

Experience : 3+ years

Job Overview

We are seeking a detail-oriented and proactive CS & Operations Executive with strong experience in CPA / CPI campaign management, client servicing, and operational coordination. The ideal candidate will ensure smooth campaign delivery, high-quality execution, and excellent client experience in the performance marketing ecosystem.

Roles & Responsibilities :

Campaign Execution & Management

  • Manage end-to-end campaign fulfilment including ad trafficking, QA / testing, and campaign scheduling.
  • Launch and monitor campaigns as per Release Orders (RO) and ensure all delivery parameters are adhered to.
  • Optimize CPA / CPI campaigns proactively to meet performance KPIs and drive successful outcomes.
  • Track daily pacing, conversions, lead quality, and overall campaign health.

Client Servicing & Coordination

  • Serve as the primary point of contact for campaign-related queries, performance updates, and troubleshooting.
  • Provide prompt and professional support to clients, agencies, and internal teams.
  • Resolve delivery discrepancies, tracking issues, and technical challenges by coordinating with clients, publishers, and internal tech / support teams.
  • Work closely with the Sales & Agency teams to ensure campaign expectations and deliverables are aligned.
  • Reporting & Analysis :

  • Generate detailed weekly / monthly / quarterly performance reports with insights and optimization recommendations.
  • Analyze campaign data to identify growth opportunities and operational efficiencies.
  • Maintain accurate documentation of campaign progress, delivery status, and billing details.
  • Operational Excellence :

  • Ensure proper validation of numbers for billing and coordinate with finance for smooth invoicing.
  • Maintain strong relationships with publisher partners and internal stakeholders to support seamless delivery.
  • Skills & Requirements :

  • Minimum 3 years of experience in digital advertising, ad operations, campaign delivery, or performance marketing (CPA / CPI experience preferred).
  • Strong understanding of mobile advertising, tracking mechanisms (S2S, MMPs), and performance marketing workflows.
  • Excellent coordination, multitasking, and time-management skills.
  • Strong analytical abilities with hands-on experience in campaign optimization.
  • A proactive self-starter with the ability to manage pressure, deadlines, and diverse stakeholder expectations.
  • Strong communication skills, professionalism, and attention to detail.
  • Ability to work collaboratively with cross-functional teams.
  • About Ventes Avenues :

    Ventes Avenues is a leading Mobile Media Company specializing in Mobile Performance & Branding. We serve as a preferred performance and display partner for top international publishers in the Indian market and work with 200+ advertisers and digital agencies.

    With cutting-edge mobile ad units and an innovative performance-driven approach, Ventes Avenues is disrupting the mobile advertising landscape. Our strengths include multi-level targeting, direct control of premium ad inventory, and a deep understanding of brand and performance requirements.

    We are driven by technology, precision marketing, and strong industry relationships, ensuring impactful, scalable, and data-backed solutions for our partners.

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