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▷ [High Salary] Client Relationship Manager

▷ [High Salary] Client Relationship Manager

UNISON INTERNATIONAL CONSULTING (The Recruitment Company)India
9 hours ago
Job description

Job Title : Client Relationship Manager – B2B Key Accounts

Location : Delhi

Experience : 8+ Years

Industry Preference : Banking | Retail | Fintech | Gifting | E-Gifting

CTC : Up to ₹30 LPA

Contact : Interested candidates can WhatsApp their CV at +91 85860 15169 or email at mukul.narula@unisoninternational.net

About the Role :

We are seeking a highly skilled and experienced Client Relationship Manager to lead strategic engagement with key enterprise clients. The ideal candidate will be a strategic thinker and proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue growth through upselling and cross-selling, and owning the P&L for assigned key accounts.

Key Responsibilities :

Client Relationship Management

  • Act as the single point of contact for large enterprise clients, ensuring top-tier service and satisfaction.
  • Build and nurture long-term partnerships with clients, engaging directly with CXO-level stakeholders.
  • Understand client business objectives and align internal strategies to drive growth and retention.

Revenue Growth & P&L Ownership

  • Drive revenue expansion through strategic upselling, cross-selling, and new business opportunities.
  • Own and manage the P&L for each assigned account, ensuring profitable engagement.
  • Identify opportunities to increase wallet share across existing accounts.

    • Account Strategy & Delivery

  • Develop and execute comprehensive account plans focused on growth and service excellence.
  • Collaborate with internal teams—Product, Marketing, Finance, Operations, and Tech—to ensure seamless execution.
  • Track client KPIs and proactively address concerns to ensure client satisfaction.

    • Stakeholder & Escalation Management

  • Partner with internal teams to deliver on client expectations and innovative solutions.
  • Lead business reviews and strategic discussions with clients.
  • Handle escalations promptly and ensure consistent service excellence.

    • Reporting & Insights

  • Provide regular reports and dashboards on account performance, revenue metrics, and client engagement.
  • Deliver data-driven insights to senior leadership to guide strategic initiatives.

    • Desired Candidate Profile :

  • Minimum 8+ years of experience in B2B Key Account Management or Client Relationship Management.
  • Proven expertise in handling enterprise clients in industries like Banking, Retail, Fintech, Gifting, or E-Gifting.
  • Strong background in P&L management, CXO engagement, and strategic account growth.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Ability to work cross-functionally and manage complex client needs effectively.
  • MBA or equivalent post-graduate degree preferred.

    • Why Join Us :

  • Opportunity to work with leading enterprise clients in a fast-growing domain.
  • High visibility and ownership of key business accounts.
  • Competitive compensation up to ₹30 LPA, with strong performance incentives.
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    Client Relationship Manager • India