Performance Improvement Coach

🌟 We’re Hiring – Voice Coaches || International Telecom Process || Gurgaon 🌟

Teleperformance India is looking for passionate and dynamic Voice Coaches to join our growing team!

🚀 If you have exceptional communication skills, love coaching talent, and thrive in a performance-driven environment — this is your chance to shine!

What You’ll Do

• Coach, mentor & enhance communication and soft skills of frontline employees.
• Conduct regular voice & accent training sessions for new hires and existing teams.
• Identify communication gaps through call audits and provide constructive feedback.
• Drive performance improvement through floor support and refresher sessions.
• Collaborate with Ops & Quality teams to improve customer experience delivery.

What We’re Looking For