Product Lead - UPI

Job Title – Product Lead - UPI

AIRTEL PAYMENTS BANK, Gurgaon

At Airtel Payments Bank, we’re transforming the way banking operates in the country. Our core business is banking and we’ve set out to serve each unbanked and underserved Indian. Our products and technology aim to take basic banking services to the doorstep of every Indian. We’re looking for people who can join us on this journey of ours with lots of passion and flair.

We are hiring a UPI Product Lead to drive the complete product lifecycle for our B2C payments portfolio . This role is ideal for someone who understands the UPI ecosystem deeply and can design end to end digital customer journeys across onboarding , activation & UPI transaction flows .

Key Responsibilities –

This role will comprise of

User Centric Mindset : You will be responsible forunderstanding customer needs as well as stay on top of the customer pulse via secondary insights - both qualitative and quantitative.Should have Capability to translate user feedback into actionable insights for product development.

Product Vision & Strategy : Should have ability to define both long-term strategy and quarterly roadmap to achieve the product vision and create impact. Product enhancement with a problem first, data-driven, and test & iterate approach.

Product Development Life Cycle : Should have strong understanding of stages that a product goes through from concept to market launch & beyond.

Ecosystem collaboration : Self-starter to collaborate closely with ecosystem players to co-build products that don’t exist. Collaborate with cross-functional teams (engineering, design, marketing, risk, compliance) to develop and launch new card products

Market Research & Analysis - Conduct in-depth market research to understand user needs, industry trends, and regulatory landscape for payments in India.

Tech Know-how - Strong knowledge of engineering practices in product development using Agile / Scrum principles

Data-driven decision making – You will be responsible in using data and analytics to guide decisions about product development , enhancement and in deciding overall strategy of the product