Sr. Customer Support Executive - Export
ConfidentialMumbai30+ days ago
Job descriptionstrong experience in Exports (International Business documentation, coordination, compliance). Proficient in SAP, especially SAP MM (Material Management Module). Excellent communication skills – verbal and written. Proven problem-solving ability in a dynamic, cross-functional environment. Strong understanding of inter-departmental coordination and customer service.
Functional Deliverables (Minimum 5 – In Order of Priority) :
- Knowledge of the Chemical / Pharma Industry and its compliance requirements in exports.
- Expertise in international business documentation, including LC, Bill of Lading, shipping documents, customs clearance, etc.
- Strong communication skills to liaise with overseas clients, logistics providers, and internal teams.
- Ability to effectively coordinate with multiple departments (Logistics, QA, Finance, Production).
- ERP Knowledge – preferably SAP MM, to handle orders, invoicing, tracking, and reporting.
Skills Required
Sap Mm, Qa, Finance, Production, Business Documentation, Coordination
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Customer Support Executive • Mumbai