Sales Support Management (Senior)
Zenith Services Inc.guwahati, assam, in1 day ago
Job descriptionEducation : Associate degree (2-year) or equivalent work experience. Experience : 4–6 years in sales support, customer service, or operations . Skills Required : Strong data organization and analytical abilities Experience with CRM tools (e.g., Salesforce, SAP CRM) Proficiency in Excel / reporting tools Knowledge of sales cycle processes and documentation Attention to detail and ability to work independently Strong communication and coordination skills
🔹 Role Overview
A non-customer-facing , back-office position that supports the end-to-end sales cycle through data management, reporting, coordination, and process optimization.
🔹 Key Responsibilities
- Sales Data & Process Management
- Capture, organize, and maintain customer and sales opportunity data.
- Ensure data accuracy, timeliness, and compliance with company and legal standards.
- Manage documentation, reporting, and audit support.
- Reporting & Analytics
- Develop standard and ad-hoc reports on sales KPIs , productivity , and goal attainment .
- Compile and analyze data to support decision-making for internal teams.
- Coordination & Communication
- Interface with internal stakeholders, partners, and occasionally customers to resolve sales-cycle issues.
- Support operational teams with updates and escalations.
- Process Optimization
- Provide expertise to simplify and standardize customer and sales data use.
- Contribute to continuous improvement initiatives.
🔹 Experience & Qualification
Create a job alert for this search
Sales Management • guwahati, assam, in