We're Hiring : Team Lead – AR (Accounts Receivable)
Location :
Cochin & Coimbatore (Work from Office Only)
Open Positions :
Experience Required :
5+ years in US Healthcare RCM, including 2+ years in managing teams / processes
About the Role
We’re looking for highly driven and experienced
Team Leads
to join our AR (Accounts Receivable) team. In this leadership role, you'll be responsible for overseeing a team of 30+ AR associates, ensuring smooth day-to-day operations, and delivering excellence in US Healthcare Revenue Cycle Management (RCM).
Key Responsibilities
Lead and manage a team of 30+ AR associates to ensure high performance.
Distribute daily work volumes and ensure adherence to
client SLAs & turnaround times .
Support production and delivery for client-specific RCM processes and projects.
Troubleshoot and resolve workload-related challenges to ensure timely outcomes.
Conduct regular
quality assurance
reviews to maintain service excellence.
Set performance goals, delegate tasks, and monitor execution for efficiency.
Analyze and track team metrics to drive
continuous improvement .
Identify training needs and deliver
targeted coaching
to enhance team capabilities.
Collaborate with quality auditors to ensure compliance and improve quality scores.
Handle
client escalations
and ensure complete client satisfaction.
Demonstrate expertise in
end-to-end RCM , particularly
AR and denial management .
Candidate Profile : Qualifications & Experience
Education :
Bachelor’s degree or equivalent.
Experience : Minimum 5 years in
US Healthcare RCM
At least 2 years in a
Team Leader / Process Coach / Team Coach
role
Current designation
should reflect team leadership (Immediate joiners preferred)
Deep understanding of AR processes, denial management, and payer-specific guidelines.
Strong communication and interpersonal skills for managing both teams and clients.
Ability to analyze KPIs and improve team and process performance.
Proficient in AR management software / tools, and experienced with
HIPAA compliance .
Familiarity with
insurance billing ,
payer contracts , and
medical coding (CPT / ICD-10) .
Advanced Excel and reporting skills for data tracking and decision-making.
Able to adapt to dynamic client needs and shifting healthcare industry standards.
Why Join Us?
At
Wave Online Infoway , we’re transforming healthcare through cutting-edge RCM solutions. Join a team where your leadership drives impact, innovation, and growth.
Apply Now or Reach Out
For more information, connect with our recruitment team :
Rajalakshmi Kannan
9526017766 |
rajalakshmi@wavehca.com
Nasiya
– +91 85902 01716 | nasiya@wavehca.com
Modhimol PN
– 8590201718 | modhimol@wavehca.com
Anagha J D
– 9526019966 | anagha@wavehca.com
Wave Online Infoway
Empowering healthcare through expert RCM solutions
Team Lead • India