Job Introduction (Primary Accountabilities of the position)
The Workday Functional Analyst will be responsible for the ongoing administration, development and support of Workday. The role requires gathering of requirements, solving issues, and developing and executing new enhancements. Workday modules that this role will support primarily include : Talent Management, Recruiting and Learning.
As Functional Analyst :
- Provides Workday subject matter functional expertise for day-to-day support and development
including business process configuration, data upload (EIB), testing and other troubleshooting
support – specifically for Talent Management, Recruiting and Learning.
Maintains master data values in WorkdayMaintains training and communication material, may participate in delivery of trainingDevelops and drives innovative and proactive change efforts for HR process improvements,including enhancements to end user experience
Liaise with HR, Payroll, vendors and external consultants.Handles ad-hoc or complex mass uploadsSupports HR users with completing processes as requiredParticipates in deployment of new businesses : map current processes and data, identify gapswith Workday processes, recommend changes, define requirements, configure, test and validate
changes
Assists with bi-annual releases, including analysis of impacts of new functionality, testing ofintegrations and cross functional up and downstream analysis
Work with a global Workday support team on day-to-day activitiesKnowledge and Education (Required minimum education)
Completion of University Degree
Work Experience (Consider the length of time and type of experience)
1 to 3 Years of Work Related Experience
Skills and Competencies Required to Perform the Job (communication skills, analytical and problem-
solving abilities, etc.)
JOB DESCRIPTION
1-3 year's Workday functional experienceStrong attention to detailStrong verbal and written communication skillsStrong analytical mind; demonstrated critical thinking and analytic skills with strong problemsolving and troubleshooting skills
Ability to accurately collect information in order to understand and assess the clients' needs andsituation
Excellent collaborator and a team playerWell-developed root-cause analytical skills with the ability to configure and troubleshoot issuesand defects
Ability to prioritize workload and provide timely follow-up and resolutionAbility to manage confidential and sensitive employee informationUnderstanding of HR operations and experience in employee data managementAbility to understand business priorities and align technology opportunitiesAbility to set priorities in a fast-paced environmentFocus on quality and customer servicePreferred : Workday Functional Certifications; Workday Pro certification in one or multiple HCMmodules, and previous support experience
Working Conditions and Environment
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Skills Required
Recruiting, Learning, Talent Management, Data Upload, Workday