Azure Support Engineer - Digital Solution Consultant Sr. Analyst

JOB DESCRIPTION

Req ID :

We are currently seeking a Azure Support Engineer - Digital Solution Consultant Sr. Analyst to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Job Title : Application Support Engineer – Azure dev / Integration

Position Summary :

An Application Support Engineer maintains IT solutions within a technology domain, ensuring performance, security, and scalability across processes, systems, applications, and infrastructure. They troubleshoot issues, optimize workflows, implement automation, and collaborate with cross-functional teams to enhance technology and business operations while adhering to industry best practices and compliance to architecture and standards. They also specialize in building knowledge on end-to-end application integration, working across both frontend and backend technologies and across technology stacks while supporting cloud services, and Azure DevOps practices.

Essential Duties and Responsibilities :

• Proactively monitor Azure environments (including hosted applications), detect anomalies, and resolve issues before they impact business operations.
• Continuously identify opportunities to optimize and enhance system performance.
• Adapt communication style to effectively convey solutions to different audiences based on their needs.
• Listen attentively and respectfully to understand customer needs and provide appropriate solutions.
• Keep stakeholders regularly informed on progress, including updates on changing priorities or timelines.
• Exercise sound judgment when handling confidential or sensitive information.
• Take initiative and accept accountability for results, without shifting blame for setbacks.
• Stay current with industry knowledge and apply new principles and practices to ongoing work.
• Demonstrate creativity and resourcefulness in solving problems, leveraging both independent ideas and those of others.
• Consistently meet agreed-upon quality and productivity standards.
• Collaborate with team members and stakeholders to identify root causes and implement lasting solutions.
• Make well-informed decisions that consistently achieve the desired outcomes.
• Remain updated on the latest Azure services, tools, and best practices specific to government cloud environments.
• Clearly and concisely document application support processes, solutions, and architectural flows.

Required Skills and Experience :

o Microsoft Certified : Azure Developer Associate (AZ-204)

o Microsoft Certified : .NET Developer Associate

o Microsoft Certified : DevOps Engineer Expert (AZ-400)

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at