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Retail Store Manager

ConfidentialHyderabad / Secunderabad, Telangana, India

9 days ago

Job description

Job Title : Store Manager

Location : Hyderabad & Bengaluru

Reports To : Head of Retails – BANANA CLUB

Job Type : Full-Time

About Us :

BANANA CLUB is a leading men&aposs fashion brand known for its affordable and stylish apparel. Our brand is dedicated to offering high-quality, contemporary clothing for the modern man. We pride ourselves on providing an exceptional shopping experience and maintaining a passionate, customer-focused team.

Position Overview :

We are seeking an experienced and dynamic Store Manager to lead our team and oversee the daily operations of our store. The ideal candidate will have a strong background in retail management, a passion for men&aposs fashion, and a commitment to providing outstanding customer service. The Store Manager will be responsible for driving sales, managing staff, ensuring a high level of customer satisfaction, and maintaining store standards.

Key Responsibilities :

1. Sales and Customer Service :

Achieve and exceed sales targets and KPIs.
Foster a customer-centric environment, ensuring high levels of customer satisfaction through excellent service.
Implement and maintain high standards of visual merchandising to optimize sales.

2. Team Management :

Recruit, train, and develop store staff, ensuring all team members are knowledgeable about products and brand values.

Conduct regular performance reviews and provide constructive feedback.

Create and manage staff schedules, ensuring adequate coverage at all times.

3. Store Operations :

Oversee daily store operations, including opening and closing procedures.

Manage inventory levels, perform regular stock checks, and handle deliveries and stock replenishment.

Ensure the store is clean, organized, and well-maintained.

4. Financial Management :

Manage the store's budget, expenses, and payroll to maximize profitability.

Prepare and analyze sales reports to identify trends and opportunities for growth.

5. Customer Engagement :

Build and maintain a loyal customer base through proactive clientele and excellent service.

Handle customer complaints and issues promptly and professionally.

6. Compliance :

Ensure compliance with company policies and procedures.

Adhere to all health and safety regulations.

Qualifications :

Proven experience as a Store Manager or in a similar retail management role, preferably in the fashion industry.

Strong leadership and team management skills.

Excellent interpersonal and communication skills.

Ability to drive sales and achieve targets.

Strong organizational and multitasking abilities.

Proficiency in Microsoft Office and retail management software.

Passion for fashion and a keen eye for style.

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Skills Required

Team Management, Sales, Retail Management, Visual Merchandising, Microsoft Office, Financial Management, Customer Service

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Store Manager • Hyderabad / Secunderabad, Telangana, India