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Customer Success & International Sales Specialists

Customer Success & International Sales Specialists

Bangalore | Rotational ShiftsMysore, IN
8 hours ago
Job description

Job Mode : Work From Office

Location : Bangalore

Shifts : Rotational / 5-day week

Job Type : Full-time

Salary - Best-in-class salary + performance incentives

A well-established organisation with a strong global footprint is looking for clear, confident communicators who enjoy connecting with people and making a real impact.

In this Voice-heavy contact centre role, involving Inbound Customer Queries and Outbound Lead conversions, you’ll deliver thoughtful customer interactions and help drive sales outcomes through genuine relationship-building. You’ll play a key role in creating positive experiences and long-term value for every client you engage with.

What You`ll Do :

  • Handle customer queries and escalations with professionalism, empathy, and ownership.
  • Lead service recovery conversations and build long-term trust.
  • Convert qualified leads through clear, consultative communication.
  • Engage existing customers for upsell and cross-sell opportunities.
  • Track, Report conversion and Engagement metrics, ensuring customer satisfaction remains central.

What we’re looking for :

  • 3–5 years of experience in Travel, Hospitality, Airlines, Medical / Healthcare services, Wellness centres,  Hospitals, or International voice-based customer service. However, strong candidates outside the band can also be considered.
  • Excellent verbal and written English communication skills - clear, articulate, and empathetic.
  • Strong sales orientation rooted in trust-building.
  • A Start Up Mindset - Proactive, adaptable, and comfortable in a fast-paced environment.
  • Bonus : Knowledge of Malayalam / Hindi / Kannada.

    • Why this role :

  • Join a large, legacy organisation in an exciting phase of expansion.
  • Blend of customer experience and sales with real impact.
  • Stability of an established brand with the energy of fast growth.

    • Kindly include your last drawn salary in your profile or application.

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