Calendar management : The EA is responsible for the CEO's often complex and demanding calendar, including prioritizing inquiries, scheduling meetings, and ensuring the CEO is fully prepared for all engagements.
Communication handling : Serving as the primary point of contact, the EA manages all communications on behalf of the CEO, including screening phone calls and monitoring, prioritizing, and drafting emails.
Travel and event coordination : The EA coordinates all aspects of the CEO's travel arrangements, including flights, accommodations, and detailed itineraries. They also plan and manage company events, meetings, and retreats.
Document and report preparation : This includes preparing, editing, and formatting confidential correspondence, presentations, reports, and memos for the CEO and senior leadership.
Confidentiality and discretion : A high level of integrity and discretion is required to handle sensitive information related to personnel, finances, and corporate strategy.
Project management : The EA often manages and oversees special projects and initiatives on behalf of the CEO, tracking progress and following up on action items to ensure company priorities are met.
Liaison activities : The EA acts as a bridge for smooth communication between the CEO and internal teams, the board of directors, and external stakeholders.
Essential skills and qualifications
Experience : Most positions require a minimum of 3 to 5 years of experience in a similar administrative or executive support role, preferably supporting C-level executives.
Education : A bachelor's degree in business administration, communications, or a related field is often preferred, though it is not always a strict requirement, as experience can be prioritized.
Exceptional organizational skills : The ability to multitask, manage multiple concurrent projects, and maintain meticulous attention to detail is critical for success.
Strong communication : Excellent written and verbal communication skills are necessary for effective interaction with stakeholders at all levels.
Problem-solving : The EA must be a proactive and creative problem-solver who can anticipate needs and address challenges without direct guidance.
Technological proficiency : Expertise in office productivity tools such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential. Familiarity with other software for project management, communication, and calendar management is also expected.
Adaptability and emotional intelligence : The role requires the ability to thrive in a fast-paced, high-pressure environment, adjust to changing priorities, and possess high emotional intelligence to handle sensitive situations.
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Executive Assistant • Thrissur, Kerala, India
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