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Senior BigFix System Administrator
Senior BigFix System AdministratorLauren • Mumbai
Senior BigFix System Administrator

Senior BigFix System Administrator

Lauren • Mumbai
4 days ago
Job description

Job Title : Sr. Big Fix System Admin.

Location : Mumbai (Prabhadevi).

Position Type : 6 working Days Full Time (General Shift).

Experience Range : 5 to 8 Years.

Key Responsibilities :

Server Patch Management :

  • Plan, test, and execute patch deployment for Windows servers using HCL BigFix Patch Management.
  • Verify and ensure installation of mandatory and prerequisite software (BigFix, CrowdStrike, and others as per provided list).
  • Coordinate patching windows, handle reboots, and perform validation after patch application.
  • Monitor and maintain patch compliance across all server systems.
  • Troubleshoot patching failures and provide quick resolutions.
  • Follow and maintain the Patch Management Process (PMP) documentation and ensure compliance.
  • Perform out-of-schedule patching for urgent vulnerabilities or security fixes as required.

End-User Patch Management :

  • Manage and deploy OS and application updates for end-user systems (laptops / desktops) using BigFix.
  • Ensure endpoint compliance, addressing missing patches or agent issues.
  • Validate that security applications (e.g., CrowdStrike, antivirus, etc.) are installed, running, and up to date.
  • BigFix Administration & Application Deployment :

  • Create, configure, and manage BigFix patching and application deployment policies.
  • Manage BigFix infrastructure for both servers and endpoints.
  • Handle OS and application deployment through BigFix, ensuring consistency and compliance.
  • Maintain and optimise BigFix baselines, fixlets, and deployment jobs.
  • Generate and maintain patch compliance and deployment reports.
  • Infrastructure Support (Outside Patch Cycles) :

  • Assist the IT Infrastructure Support Team with :
  • 1. Server deployment and setup (Windows and Linux).

    2. Vulnerability management and coordination with the security team for remediation.

    3. System monitoring and basic troubleshooting as an L1 support engineer.

  • Participate in general IT operations and ensure the stability of the infrastructure.
  • Provide support for ongoing IT projects and deployments as required.
  • Coordination and Reporting :

  • Maintain regular patch compliance and activity reports.
  • Coordinate with IT, Security, and Change Management teams for planned patching activities.
  • Ensure minimal disruption during patching and server deployment through effective planning and
  • communication.

    (ref : hirist.tech)

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