Customer Care Officer

Position- CCO (Customer Care Officer)

Job Locations- Hyderabad (Banjara Hills)

Qualification- Diploma / Graduate with any specialization

Experience- 1 to 4 YEARS

Job Description

• Interact with customer to receive complaints.
• Support Service head in assigning calls to service team members
• Do necessary configurations when device is installed (Just entry on a designated web page, and no tech skills needed)
• Help Branch Head and Service Head in creating monthly Excel based reports as per format.

Skills Required

NOT SPECIFIC BUT GOOD IN Excel and maintaining MIS

Please note This is a branch position.

Thanks

This job is provided by Shine.com

Skills Required

Advanced Excel, Mis, Excel