Lead Solutions Architect - Learning & Development

Role : Solutioning – Leadership (Behavioral / Soft skills) Location : New Delhi / Bengaluru

Designation : Manager / Sr. Manager

About upGrad Enterprise :

We partner with organizations to design impactful learning journeys that drive workforce transformation. We combine deep industry expertise with innovative learning solutions to help enterprises stay ahead in a fast-changing world.

Position Overview :

We are seeking a Solutioning professional to join our growing team to serve leadership. This is a highly client-facing role where you will partner directly with enterprise clients to understand their business challenges, assess learning needs, and design tailored L&D solutions.

Unlike a traditional instructional design role, this position focuses on consultative engagement—listening to client requirements, asking the right questions and translating needs into structured proposals and learning roadmaps. A background in psychology, consultative sales, or solutioning will be an added advantage to help understand client perspectives and deliver the most befitting solutions.

Key Responsibilities

Act as the first point of contact for enterprise clients to understand business challenges and learning requirements.

Conduct in-depth needs assessments and translate discussions into structured proposal sand solution documents.

Collaborate with instructional designers and delivery teams to design effective learning solutions.

Create compelling proposals, RFP / RFI responses, and client presentations.

Advise clients on suitable learning formats (e-learning, blended ,ILT, workshops, coaching, etc.) based on their context and needs.

Partner with internal stakeholders (sales, product, delivery) to ensure solution feasibility and alignment.

Stay updated with L&D industry trends, emerging learning technologies, and behavioral science insights to add value in client conversations.

Build and nurture long-term client relationships by acting as a trusted advisor.

Qualifications & Experience

8–12 years of experience in L&D solutioning, client consulting, or corporate training roles.

Strong exposure to B2B client-facing roles (L&D / HR consulting preferred).

Demonstrated experience in building and presenting L&D proposals / solutions for enterprise clients.

Excellent communication, presentation, and stakeholder management skills.

Consultative mindset with the ability to understand client psychology and tailor solutions accordingly.

Ability to work independently in an individual contributor (IC) role while collaborating with cross- functional teams.

Preferred : Background in psychology, HR, organizational behavior, or consulting.

Interested can share resumes at vipin.sehgal@upgrad.com