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Senior ServiceNow Engineer

Senior ServiceNow Engineer

CasamenteroBangalore
27 days ago
Job description

Role : Senior ServiceNow Engineer

Job Description :

Role & Responsibilities :

1. Expertise in the ServiceNow Platform :

  • Candidates should have a deep and hands-on understanding of the ServiceNow ecosystem, including core modules like Incident, Problem, Change, CMDB, Knowledge Management, and Service Catalog.
  • Experience with advanced configurations, custom application development, and integrations with other systems is expected.
  • Familiarity with ITSM, ITOM, HRSD, CSM, or other specialized ServiceNow modules is a plus.
  • Should be capable of designing scalable solutions, optimizing existing workflows, and advising on platform best practices.

2. Excellent Programming Skills :

  • Strong proficiency in JavaScript is essential, as it is the primary scripting language within ServiceNow (for both client and server-side scripting).
  • Experience with Glide APIs, business rules, client scripts, UI policies, UI actions, and script includes.
  • Ability to write efficient, reusable, and well-documented code within the ServiceNow environment.
  • Familiarity with web technologies like HTML, CSS, AngularJS, and REST / SOAP APIs for integration and front-end development.
  • 3. Experience with Portals (Seismic or Service Portal) :

  • Hands-on experience in customizing and developing Service Portals to enhance user experience.
  • Ability to build and configure widgets, pages, themes, and use portal APIs to create intuitive, responsive UIs.
  • For Seismic (if applicable), candidates should understand its use in knowledge sharing and content integration, especially in customer support or sales :
  • Minimum 10 years of total professional experience
  • At least 5 years of hands-on experience with ServiceNow
  • Ability to work independently and collaborate directly with product managers and business joiners preferred; notice period up to 15 days acceptable
  • Shift : Candidates must be willing to work night : Hybrid model, open to any location across Requirement : Candidates may be required to visit the office occasionally

    (ref : hirist.tech)

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