Position summary :
- The role requires the candidate to have excellent organizational & communication skills, strong business analysis skills in leading the requirements gathering, documenting the same as visualized mock-ups / use cases, keeping the build backlog always up-to-date. The candidate is expected to work in the product management / business analysis requirement function and work closely with the Business / Product heads, fellow BA team members, Development and QA teams to deliver client requests, product enhancements, data quality improvements, operational efficiencies and system changes.
Duties & accountabilities :
Understand the business requirements from the product and commercial team, business sponsors, external clients and the operations team along with understanding system capabilities from Development and QA leads and other key stakeholdersGather, analyze and document detailed business and functional requirements. Obtain sign-off on requirements from functional stakeholders across the globeDocument requirements in the form of visualized mock-ups / use cases / user stories and keeping the product backlog well groomed & prioritized at all timesManage prioritization of key projects including enhancements, system fixes, client / product / operational requests and keeping this in sync with product roadmap.Drive innovations and efficiency by studying and analysing data and creating solutions which make existing processes streamlined.Define project / release scope, obtain development and QA estimates by working with project manager on the overall project plan.Transform business requests and other business requirements into technical requirements that can be implemented by the software development team, including filling in any gaps.On daily stand ups, work with development team and business stakeholders to clarify work requests, overcome design obstacles, and make informed decisions in a timely fashion.Work with the business and development team to establish acceptance criteria to ensure applications are thoroughly tested prior to releaseOwn the delivery and execution from the beginning of the business idea to final testing of the production release.Identify any development risks and develop contingency plans.Resolve complex design problems, specifically, integrating long ingrained heritage platform functionality into integrated solutions.Independently and proactively evaluate and manage resolution for issues with the system using extensive knowledge of tools, application and process.Develop clear action plans for problem resolution, monitor results and follows through until completion across multiple functional groups.Work closely with development and QA to ensure implementation meets requirements and mitigate risks in overall project execution to enable completion of project per committed scopeReview test cases from QA team, conduct demos for end users, participate and monitor the UATAddress client issues and escalated queries; participate in external calls / meetings with clients when required. Raise issues and requests from client service team, sales, or directly from clients with product managers.Brainstorm and innovate solutions and new ideas to achieve efficiencies and new functionality to improve system usability, save cost, and increase revenueBusiness competencies
Education and experience :
Bachelors degree (preferably Masters) in the field of management or technology required along with 4-6 years of prior experience as a Business Analyst, Product OwnerExperience working in an Agile development environmentStrong presentation and analysis skills, with a strong working knowledge of Microsoft office tools, especially excelGood understanding of database structures and basic knowledge of SQLPrior asset servicing experience preferred; corporate actions experience strongly preferred. Good understanding (preferably experience) of various financial asset classesFamiliarity with feeds from financial data vendors such as SIX, IDC etc. along with applicable ISO 15022 / 20022 standardsDemonstrated ability to successfully implement programs successfullyDemonstrated ability to successfully work and manage large and diverse stakeholder groups with no organizationally authority to deliver resultsDemonstrated ability to successfully take a program from inception to final delivery.Demonstrated experience in successfully working in a globally dispersed, virtual team environment.Open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environmentContribute to customer forums and external user working groupsCommercial awareness :
Good understanding of financial markets and instruments, practises around asset servicing and various regulatory requirementsGood to have awareness around competitors and industry practicesManagement requirements :
Good time management and organizational skills, ability to co-ordinate among stakeholdersConflict resolution and problem solving skills are required with excellent prioritization skillsTaking accountability of the deliverables, confident & self-decision making capabilityPersonal competencies
Personal impact :
Dynamic, open minded, flexible, ability to reconcile among various perspectives and willing to adapt to evolving situations in a fast paced environmentAbility to meet stringent deadlines, flexibility to perform different roles within product managementCommunication :
Excellent written and verbal communication skills.Able to communicate effectively across all levels of stakeholders locally and in different global locationsTactful & creative approach to communication to address client issue & escalation, problem solving, and identifying potential solutions and proposing ideasTeamwork :
Ability to work with a complex stakeholder group across geographical boundaries within the productAbility to work & partner with different products for possible synergiesSkills Required
Data Analysis, Ux Design, Sql, a / b testing, Wireframing, Agile Methodology