Key Account Manager Horeca

Ninjacart - Pioneer. Challenge Yourself. Create Better Lives.

Read More : Location : Chennai

About the Team

The team consists of two verticals E.commerce and HoReCa. Both the verticals focus on catering fresh produce demands of the B2C e-commerce players (example : Flipkart, Zepto, Instamart, etc,…), and organized Hotels, Caterers, Restaurant chains in Metro / T1 cities.

Responsibilities

As a Key account manager, your primary responsibility is to oversee and optimize the relationships and performance of the distributor network. Here's a detailed breakdown of the responsibilities typically associated with this role :

1. Distributor Selection and Onboarding : - Identify potential distributors and Lead the onboarding process for new distributors, ensuring they understand the company's products, policies, and expectations.

2. Relationship Management : - Build and maintain strong relationships with existing distributors, serving as the main point of contact for all communication and support.

3. Performance Monitoring and Analysis : - Establish key performance indicators (KPIs) and measure performance data to identify areas for improvement and develop strategies to optimize sales and distribution efficiency.

4. Training and Development : - Provide training and support to distributors to enhance their product knowledge, sales skills, and customer expectations.

5. Contract Negotiation and Management : - Negotiate contracts, agreements, and terms of partnership with distributors, ensuring alignment with company objectives and legal requirements. - Manage contract renewals, amendments, and terminations as needed, maintaining clear communication and transparency throughout the process.

6. Market Analysis and Insights : - Conduct market research and analysis to identify trends, competitive threats, and opportunities within the distribution channel. - Gather feedback from distributors, customers, and other stakeholders to gain insights into market needs and preferences.

7. Continuous Improvement : - Continuously evaluate and refine distributor management processes and practices to drive efficiency and effectiveness. - Implement best practices and lessons learned to enhance the performance and value of the distributor network.

A Ninja is resilient, smart, and ambitious. Sounds like you? Here’s what you will need to have to join the Ninja Clan

• Education :  Any Graduation
• Experience :  A minimum of 2-4 years of experience in Key account manager, sales, or business development, preferably within the HoReCa industry
• HoReCa Industry Knowledge : In-depth understanding of the HoReCa industry, including its dynamics, key players, and market trends and distributor handling
• Relationship Building Skills :  Strong interpersonal skills and the ability to build and maintain relationships with distributors at various levels.
• Sales and Negotiation Skills :  Proven track record of acquiring clients of Distributors or exceeding onboarding targets, excellent negotiation skills, and the ability to close deals effectively with both Clients and Distributors.
• Excellent Communication :  Exceptional written and verbal communication skills, including the ability to deliver persuasive Calculations and proposals in their language.
• Result Orientation :  Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team
• Flexibility and Adaptability :  Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment
• Language :  Knowledge of local language is mandatory