Role : Senior Academic Counselor
Location : HSR Layout, Bengaluru
About the Role :
As a Counselor, you will be responsible for building relationships with potential learners and converting them into paying customers for skilled courses.
Responsibilities :
- Cold call and qualify potential leads from a designated target audience.
- Understand learner needs and recommend suitable courses from our portfolio.
- Deliver impactful sales presentations over the phone, highlighting the value and benefits of PW skills courses.
- Negotiate effectively and address customer concerns to secure enrollments.
- Build strong relationships with potential learners and nurture leads for future conversions.
- Maintain accurate records of calls, interactions, and progress towards individual and team targets.
- Contribute to the continuous improvement of sales processes and strategies.
Qualifications :
Proven experience in B2C sales, preferably in the education sector.Excellent communication and interpersonal skills, with the ability to build rapport and trust over the phone.Strong problem-solving and consultative selling skills.Ability to identify and overcome objections confidently.Time-management skills and the ability to work independently and as part of a team.Target-oriented and motivated to achieve success.Proficiency in using CRM tools and data analysis for reporting.Knowledge of data science or programming is a plus.Benefits :
Competitive salary and commission structure.Opportunity to work in a dynamic and fast-paced environment.Be part of a team that is passionate about making a difference in people's lives.Regular training and development opportunities to enhance your sales skills.Chance to contribute to the growth of a leading upskilling platform.