Principal Solutions Architect

Responsibilities

• Proactively recognize customer requirements, uncover unaddressed needs, and develop potential solutions across various customer groups.
• Assist in shaping intricate product and program strategies based on customer interactions, and effectively implement solutions and projects for customers that are scalable to complex, multiple enterprise environments.
• Collaborate with customers and / or internal stakeholders to communicate the strategy, synchronize the timeline for solution implementation, provide updates, and adjust plans according to evolving objectives, effectively and promptly.
• Prepare for complex product or solution-related inquiries or challenges that customers may present.
• Gather and convey detailed product insights driven by customer needs and requirements.
• Promote understanding of customer complexities and the value propositions of various programs (e.g., speaking at different events, team meetings, product reviews) to key internal stakeholders.

Primary Skills :

Desirable Skills :