Client Relationship Manager

Hi,

We are seeking an experienced Client Partner to lead and grow strategic relationships within the Banking & Financial Services sector in India . The role involves driving business growth, managing client engagement, and ensuring delivery excellence across IT services.

Job Description & Key Responsibilities

Client Relationship & Account Management

Serve as the single point of accountability for the bank client relationship.

Build and nurture relationships with CXO, business heads, and technology leaders at the bank.

Understand the client’s strategic initiatives in digital banking, regulatory compliance, risk management, and customer experience in domestic market.

3 to 5 years of experience in IT services with a focus on Banking & Financial Services clients .

Experience in managing enterprise-scale accounts with digital transformation initiatives.

Identify transformation initiatives in areas like digital channels, payments, core banking modernization, data analytics, risk, and compliance.

Align IT services and solutions with the bank’s digital transformation roadmap.

Anticipate emerging needs in areas such as cybersecurity, cloud adoption, data privacy, and regulatory compliance.