VIRTUAL / WALK-IN INTERVIEWS FOR TOP NOTCH MNC FOR CHAT PROCESS (NON VOICE)

Description

We are conducting virtual and walk-in interviews for a top-notch MNC for a Chat Process (Non Voice) role in Hyderabad. The ideal candidate will be responsible for providing exceptional customer support through online chat, addressing customer inquiries, and ensuring a seamless experience.

Responsibilities

• Engage with customers through online chat to provide support and resolve queries.
• Assist customers in navigating the company's services and products effectively.
• Maintain a high level of professionalism and customer service in all communications.
• Document and track customer interactions and feedback in the database.
• Work collaboratively with team members to achieve departmental goals.
• Stay updated with product information and company policies to provide accurate responses.

Skills and Qualifications

Contact For Interviews to our HR Team on below mentioned details.

Jai Reaka - 9985097921

Tejaswini. R - 9100778525

Tejaswini. N - 9381454093

Deepthi - 9985603843

Skills Required

Chat Support, Customer Service, Problem Solving, crm software, Typing Speed, Multitasking, Data Entry, Time Management, Attention To Detail, Technical Troubleshooting, Dell, Amazon, Verizon, facebook, Google, Search Engine, Bpo, Ibm