DWP Presales Solution Architect

Location : Noida, Bengaluru and Chennai (Hybrid)

Position – DWP Presales SA

Mandatory Requirements

Presales experience in Workplace area and Customer facing role in the current organization.

Excellent writing and oral communication skills.

Effort Estimation experience for Service Desk and Digital Workplace.

Domain Knowledge including Cost and Effort Estimates

Experience in providing solution for Service Desk

ITIL Process Knowledge

Expertise in Field support solution design

Knowledge in device management (SCCM, Intune, Jamf, Active Directory, VDI, Citrix)

Knowledge in Messaging and Collaboration platforms (O365, M365, Gsuite)

Good Knowledge in Operational activities in End User Device Management (Deployment, Patching, Monitoring)

Knowledge about market leading tools and approaches of Automations

Experience in creating Solution documents, customer presentations.

Good To Have

In-depth knowledge of any technology (SCCM, Intune, O365, M365, VDI, Citrix)

Transformation expertise (Migration , experience in Merger and acquisition projects)

Expertise in Voice platforms (Avaya, Cisco, Genesys)

Modern Device Management Implementation

Transition Overviews for Solutioned People, process, and technology

Part of Due Diligence Sessions / Activities