Senior Manager, Lease Administration & Global Facilities Management (GFM), real state

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Senior Manager, Lease Administration & Global Facilities Management (GFM)

The jobholder will report to the Account Operations Leader and will be responsible for a range of tasks mentioned below.

Responsibilities

Supervising the team of Lease administrators ensuring the SLAs are met

Serves as the main point of contact advising on actions to improve the efficiency and effectiveness of the team for projects and department process management

Consults with stakeholders and vendor partners regarding facilities Key Performance Indicators (KPIs), reports, or relevant energy projects

Supports project rollouts by evaluating and making recommendations related to Facilities, including organization of materials and training to support the rollout

Completes monthly actionable reports to drive departmental direction

Ensure that team follows all the required guidelines to process each request

Preparing and finalizing monthly dashboards with the client

Work allocation and completing review of the processing by the team

Review SOP & get client approval for the same

Review critical information from Lease Document (both from landlord & tenant perspective)

Evaluating rental reports and ensure the Tenant is correctly charged

Review the rent & other charges & report based on the lease document

Reviewing & reporting Lease related Data

Ensuring accuracy of Documents and request changes if required

Should be able to deal with clients on Phone for any query or information

Collects & Maintain Monthly sales records

Data management and Global Facilities Management (GFM) reporting with regards to facilities operations e.g. asset management reports, space utilizations, energy & water consumptions, project reporting, real estate management (REM) reporting etc.

Analytics support on project reviews, cost optimization, renovations, payments, vendor / contractor analysis etc.

Reporting and identifying opportunities of improvement on ESG related aspects for real estate assets

Qualifications we seek in you!

Minimum Qualifications

B.Com / Masterswith some years of experience in Lease Administration & Global Facilities Management

Strong working knowledge of lease administration and GFM tools and reporting structures

Good communication and very good analytical skills

Good Knowledge of MS Office

Team leading experience

Very good spoken English

Preferred Qualifications / Skills

A great teammate with an excellent interpersonal skill

Able to work under pressure

Equipped with a high degree of integrity and drive

Ability to deliver as per timelines

Results-oriented

Be able to provide an excellent level of customer service

Understanding to customers’ concerns whilst maintaining focus on business needs

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.