Responsibilities Analyze the requirements by demonstrating strong process / solution / product knowledge, understanding of the business / IT scenario, understanding of constraints in implementation and technology.
- Follow the steps for deployment as envisaged in the project plan, foresee possible cutover issues and plan for them proactively.
- Resolve simple common issues with speed and accuracy, understand issue and analyze root cause through direct customer interaction.
- Participate in client discussions to understand customer problems, articulate to stakeholders, identify solution bringing the best industry and company practices.
- Conduct requirements workshops, understand the AS IS processes / Current System Study and identify high level process / system changes.
- Arrive at possible solution alternatives that factor in gap resolution, impact on related functional areas, acceptability of the solution to the user community, technical feasibility and efficiency.
- Train the users (end and key users) and prepare training material.
- Assist in presales activities as a SME by giving inputs in solution design and team structure.
- Prepare artifacts for marketing and GTM solution activities including case studies IN ORDER TO build collateral for marketing initiatives.
- Handling the team of Business Analysts.
- Review the documents created by Team Members Educational Requirements Graduate