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Training (Training Development ) Analyst
NTTGurugram, Haryana, India5 hours ago
Job descriptionCommunication Skills : Voice and Accent Training Delivery, Excellent communication skills, Excellent Facilitation / training skills Skills : Coaching and Feedback Skills : Proficient in MS Excel and MS PPT Skills : Content Development Skills : Instructional Design Skills (a good-to-have skill)
JOB DESCRIPTION
In these roles you will be responsible for :
Responsibilities :
- Deliver monthly Language, Voice and Accent classroom / virtual training, support business through daily call monitoring and floor activity by working closing with the team and business requestors.
- Reporting and tracking training effectiveness
- Interviewing new hires
- Regular and continuous touch base with floor and trainees to map improvement through coaching, feedback and communication-based projects
Requirements for this role include :
Key Skills :
Preferences : - Optional (nice-to-have’s)
Required schedule availability for this position is Monday-Friday (2 : 00pm / 6 : 00 pm to 12 : 00am / 3 : 00 am IST). The shift timings cannot be changed. Additionally, resources may have to work on weekends basis business requirement.
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Training Development • Gurugram, Haryana, India
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