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MES Support Consultant - Pharmaceutical / Life Sciences

Themesoft Inc.tamil nadu, tamil nadu, in

3 days ago

Job description

Greetings from Themesoft!

We’re looking for experienced MES Support Consultants-Pharmaceutical / Life Sciences to join our team in Chennai. In this role, you’ll provide L2 / L3 functional and technical support for enterprise-grade Manufacturing Execution Systems (MES) , especially Werum PAS-X and FTPS , ensuring seamless operations in a highly regulated, high-impact environment.

Location : Chennai, India

Experience : 6–10 Years

Notice Period : Immediate to 10 days joiners

Schedule : Must be flexible to work in shifts (rotational or fixed, based on business needs)

Key Responsibilities

Application Support : Deliver expert L2 / L3 support for MES systems like PAS-X and FTPS.
Troubleshooting : Analyze logs, run SQL queries, and work through complex issues to keep manufacturing running.
Incident & Problem Management : Resolve incidents and root causes as per ITIL standards.
System Configuration : Execute routine updates, master data changes, and system health checks.
Documentation : Maintain detailed support documentation and knowledge base entries.
Stakeholder Communication : Interface with business users, IT teams, and vendors to ensure smooth operations.

Required Skills & Experience

MES Expertise :

6–10 years supporting MES platforms (PAS-X, FTPS, or similar).

Strong understanding of manufacturing processes, especially Batch Execution, EBR , and Equipment Management .

Technical Proficiency :

Solid SQL skills for data analysis and debugging.

Knowledge of system integrations (ERP, LIMS, etc.).

Soft Skills & Process :

Excellent communication and analytical skills.

Experience in an ITIL-based support environment.

Interested candidates share updated resume with mythili@themesoft.com

#hiring #MES #PASX #FTPS #ManufacturingIT #ApplicationSupport #LifeSciences #PharmaJobs #ChennaiJobs #MESConsultant #ITJobs #GxP #BatchExecution

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