Process Excellence

Job Title : Process Excellence

Location : Mumbai,Maharastra.

Job Type : Full-time

Work Mode : Onsite

Experience : 6y+

About Us :

We are seeking a highly skilled and proactive Process Excellence Manager with a strong functional background in risk management, compliance, and regulatory audits. The ideal candidate will be a self-directed problem-solver committed to driving process excellence, improving operational efficiency, and ensuring rigorous adherence to all compliance and regulatory standards.

Key Responsibilities :

Compliance & Risk Adherence : Ensure strict adherence to all compliance, risk, and regulatory guidelines, mitigating potential issues and maintaining high standards.

Process Excellence : Drive continuous improvement across assigned projects by identifying process gaps, suggesting improvements in technology and methodology, and implementing best practices.

Stakeholder Management & Communication : Create impactful PowerPoint presentations to lead and present findings in client and stakeholder discussions, managing expectations and providing regular project updates.

Analytical Insight : Perform detailed data analysis to support strategic decision-making, identify key trends, and uncover areas for improvement.

Collaborative Approach : Collaborate effectively across cross-functional teams, leveraging strong interpersonal skills to build strong relationships and foster a culture of quality.

Required Skills & Experience :

Education & Experience : Bachelor’s Degree with a minimum of 6 years of proven experience in implementing LEAN Six Sigma methodologies (DMAIC, DMADV).

Certifications : Six Sigma Green Belt certified (certification is essential).

Domain Expertise : Specific experience in risk, compliance, and regulatory audits (not transactional audits).

Regulatory Knowledge : Strong understanding of key regulations including CAN-SPAM and GDPR.

Quality Tools : Understanding and experience with risk management and quality tools (FMEA, Fishbone, 7 QC Tools, MP tools).

Technical Proficiency :

Excellent proficiency in Microsoft Excel.

Excellent written and verbal communication and presentation skills.

Proficiency with creating compelling PowerPoint presentations.

Basic knowledge of SQL is a plus.