Site Manager

Supervision of Operations

• Organise appropriate shifts and manning levels to meet business requirements.
• Ensure inbound stock are recovered, 'break bulked', inspected and recieve in the quickest, most efficient manner possible.
• Manage despatch of outbound shipments from country operations to ensure timely departure.
• Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
• Monitor ground handler and warehouse provider performance and complete all necessary reports.

Adherence to customer's SOP

Safely and Quality Assurance

Participate in DESC quality policy and initiatives e.g. ISO accreditation.

People Management

Identify training needs and opportunities to develop a highly skilled functional department.

Key capabilities

Skills

Competencies

Competency segment 'Business'

Customer Orientation : Is focused on identifying and understanding each customer's needs. Expresses and acts on desire to assist customers in an efficient and friendly manner.

Planning & Organizing : Sets clear and realistic goals and objectives. Establishes a course of action and a sequence of steps to ensure that activities and objectives are efficiently achieved. Is structured with good personal organization. Schedules time effectively and uses efficient work methods and tools.

Decision Making : Makes timely and appropriate choices based on accurate analysis and experience. Uses sound judgment even in conditions of uncertainty. Anticipates impact of decisions and plans how to manage risk.

Competency segment 'Leadership'

Developing People : Facilitates the development of others through personal involvement in coaching, mentoring and sponsorship. Creates an environment that fosters learning, growth and development to improve DHL's capability to achieve the strategic vision.

Building and Leading Teams : Knows the talent

Skills Required

Leadership Skills