SAP CS Consultant

We are looking for an experienced

SAP CS Consultant

SAP CS ..Customer Service Consultant

Should have a minimum of 5-7 years of in-depth knowledge of the SAP CS (Customer Service) module .

Bachelor’s degree in Computer Science or equivalent from an accredited college or university.

Experience of SAP S / 4 HANA Rise on AWS is mandatory

S4 Certification will be added advantage

Experience on the following topics in CS module

Org. Structure, CS Master Data / Supporting Doc. Types for Service, Pricing

Corrective Maintenance Service, Preventive Maintenance Service

Service Contract Management,

Service Monitoring and Analytics

Warranty Claim Management - Customer Claim Processing

Warranty Claim Management - Supplier Recovery Processing

In-House Repair (3XK)

Recurring Services

Service Order Management

Interaction Center Service Request Management

Business Process Requirement GAPs and Analysis

RICEF-W Objects

Must be proficient in handling Issues / troubleshooting / support functions.

Should have experience in building the integration of SAP with applications which are non-SAP.

Good knowledge on ticketing tools like service now, solution Manager etc.

Ability to establish and maintain a high level of customer trust and confidence.

Excellent communication skills.

Ready to work in 24 x 5 support environment.

If you are considering a job change, please share your resume with the following details Samiksha.mishra@yash.com for further discussion :

Total Experience :

SAP Experience :

Current Company :

Current CTC :

Expected CTC :

Current Location :

Availability (Notice Period) :

Note :

Candidates with a joining availability of 30 days or less are preferred.

Best regards,

Samiksha Dubey

Talent Acquisition Team

Yash Technologies