Social Media Manager

Role Definition

The Social Media Marketing Manager at OQ is responsible forspearheading the social media department. This role is pivotal inensuring consistent client growth, team performance, and alignmentwith the agency’s larger business objectives. The individual will act asboth a strategist and a leader - driving innovation, overseeingexecution, and contributing actively to business development.In addition to managing the current team and accounts, this personis expected to scale the department — both in terms of talent andcapability — and lay the foundation for long-term growth.

Over time,based on performance and leadership, the Social Media Manager will have the opportunity to transition into the role of Marketing Head at Our Quotient, contributing to the agency’s overall positioning,marketing innovation, and revenue growth.

Responsibility Deliverables

• Content Strategy & Campaign Management
• Content Production & Brand Alignment
• Client Oversight & Quality Control
• Team Building & Management
• Knowledge & Case Development
• Client Lifecycle Management
• Conflict Resolution
• Department Growth & Development
• Maintain and develop processes and systems for the department

Tasks & Activities

1. Content Strategy & Campaign Management

2. Content Production & Brand Alignment

3. Client Oversight & Quality Control

4. Team Building & Management

5. Knowledge & Case Development

6. Client Lifecycle Management

7. Conflict Resolution

8. Department Growth & Development

9. Process & System Development

10. Reporting

KPI Metric

1.Client Retention : Ability to retain and grow social media retainerclients with good reviews.

2. Team Stability : Retention of high-performing team members andtimely hiring.

3. Revenue Contribution : Growth in revenue from the social mediavertical.

4. Execution Quality : Timely, consistent delivery of high-quality socialmedia work.

5. Innovation & Systems : Implementation of new tools, trends, andinternal processes.

6. BD Support : Contribution to business development throughpitches, strategy, and case studies

Growth Trajectory

0–3 Months : Stabilize deliverables, review existing workflows, build team alignment,build hiring plans.

3–6 Months : Strengthen processes, hire as per need, start contributing to BD, build client relations.

6–12 Months : Own the vertical, drive revenue, scale client performance, create impactcase studies, grow the team.

12–18 Months : Transition into Marketing Head, lead cross-functional marketing strategyfor the agency and agency-wide growth initiatives

Location - Mumbai Central

Salary - 40,000 - 50,000 monthly in hand

Must have their own laptop