Opentext Analyst II [T500-21607]

About ADM

We are one of the world’s largest nutrition companies and a global leader in human and animal nutrition. We unlock the power of nature to provide nourishing quality of life by transforming crops into ingredients and solutions for foods, beverages, supplements, livestock, aquaculture, and pets.

About ADM India Hub

At ADM, we have long recognized the strength and potential of India’s talent pool, which is why we have maintained a presence in the country for more than 25 years. Building on this foundation, we have now established ADM India Hub, our first GCC in India.

At ADM India Hub, we are hiring for IT and finance roles across diverse technology and business functions. We stand at the intersection of global expertise and local excellence, enabling us to drive innovation and support our larger purpose of unlocking the power of nature to enrich quality of life.

OpenText System Analyst II – Global Technology and Enterprise Services

Position Summary :

The Solution Delivery Organization is aligned within the enterprise process framework to the Accountable Executive / Global Process Owner (AE / GPO) organization for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management. As a member of the Solution Delivery Organization, the OpenText System Analyst will lead the translation of business requirements to technical requirements and specifications to enhance ADMs OpenText platform. The candidate will work closely with the Solution Architects, Enterprise Architect, Solution Leader(s), Process / System analysts, as well as the Build and Support teams to design and deliver end-to-end solutions which enable ADM’s strategy.

Job Responsibilities :

• Provide deep functional & technical expertise, as well as demonstrated knowledge of key integration points across application modules and technical components.
• Must have skills to lead the Solution and Support design for integrating OpenText with other enterprise platforms including SAP, SuccessFactors, Salesforce, Maximo, Coupa, DocuSign, Microsoft365 and ServiceNow.
• Will lead integration or conversion of legacy systems to OpenText Content Server and Archive Center.
• Will handle multiple simultaneous projects and enhancements for both the SAP and legacy ERP conversions, and daily intake of enhancements.
• Will coordinate between the build and support teams to ensure consistency of knowledge and best practices.
• Ensures features under development for new projects, incident / defect resolution, and new enhancements are properly reflected in all environments
• Guide complex fit / gap analysis and design decisions and validate fit / gap analysis and design decisions completed by less experienced team members; ensure deviations from “out of the box” functionality have sufficient business justification and positive value proposition
• Review functional specifications for solutions in his / her process area.
• Interface with 3rd party vendors for technical consulting during solution design, development, and ongoing support.
• Provide hands-on guidance of system configuration work conducted by build and support teams
• Provide input to architecture, security, and data standards; ensure end-to-end solutions adhere to these standards.
• Monitor work products of team members to ensure standard processes are followed when creating and maintaining solutions documentation for projects, enhancements, and support requests.
• Provide oversight to role based security designs and solutions
• Share knowledge of technology risks and opportunities to improve efficiency and effectiveness within the respective process area
• Provide regular and accurate status updates and other documentation to management and team members for assigned project, support, and enhancement work.
• Own overall inventory of reports, interfaces, conversions, enhancements, forms, and / or workflow (RICEFW).
• Facilitate the relationship with development (RICEFW) team leaders; ensure teams are providing needed quality and development throughput.
• In partnership with Enterprise Architect(s), stay abreast of and share industry trends and emerging technology topics
• Facilitate estimates for time and resource needs of identified solutions
• Manage change requests / deployment plans for his / her given process area, balancing speed to deliver with business and technical risk.
• Provide technical solution consultation for major decision points on M&A, Divestiture, and JV projects.
• Support project implementation transition to the support organization through documentation and knowledge transfer.
• Provide technical expertise required to resolve escalated support issues.
• As needed, provide technical leadership in support of audit requests.
• Partner with other process and system experts to identify and implement business process continuous improvements opportunities

Job Requirements :