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Hub Assistant

Hub Assistant

ConfidentialErnakulam, Palakkad
30+ days ago
Job description

Job Summary

We are looking for a dynamic and responsible  Hub Assistant  who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub.

Key Responsibilities

Sorting & Operations :

  • Receive, scan, and sort parcels based on pincode and route.
  • Ensure accurate tagging, packaging, and placement of shipments.
  • Assist in loading / unloading vehicles and organizing shipments for delivery.
  • Follow standard operating procedures (SOPs) to ensure smooth operations.

Hub Operations

  • Oversee daily task allocation and monitor sorter and delivery staff performance.
  • Coordinate with delivery executives (Wish Masters) and create daily runsheets.
  • Guide new team members on operational protocols and ensure training compliance.
  • Track undelivered shipments and contact customers for follow-up and redelivery.
  • Report operational issues, discrepancies, or delays to hub supervisors.
  • Help reconcile cash collected from delivery personnel and match with ERP data.
  • Monitor real-time delivery performance and take action to address roadblocks.
  • Qualifications

  • Any graduate degree (Bachelors in any discipline).
  • 1-3 years of experience in Logistics, Courier, or Warehouse Operations preferred.
  • Freshers with strong leadership and operational skills may also apply.
  • Skills Required

    Logistics Planning, Supply Chain Operations, Logistics Operations, Logistics Management, Supply Chain, Logistics

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    Assistant • Ernakulam, Palakkad

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