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Client Relations Specialist

Client Relations Specialist

Unipro Tech SolutionsChennai, Republic Of India, IN
5 hours ago
Job description

Sales Coordinator

Company : Unipro Tech Solutions

Location : Chennai

Job Type : Full time | Internship

Work Mode : On-site Timings : 9.30 AM – 6.30 PM IST

Working Days : Monday – Friday (Alternate Saturday working – 1st & 3rd)

Compensation : 12k to 18k / month

Company Description

Unipro Tech Solutions is a fast-growing ERP and POS technology company serving retailers, supermarkets, QSRs, and distributors across India and Southeast Asia. We deliver modular, cloud-based ERP systems that simplify various business processes such as billing, inventory, analytics, kiosk ordering, and warehouse management.

Our flagship product, RetailPOS , helps businesses gain centralized control, reduce operational complexity, and grow faster with real-time insights. With our mission to digitally empower SMBs and enterprise chains, we serve over 10,000 clients across 60+ cities , handling 5 million+ transactions every month .

Role Overview

We are seeking a proactive and detail-oriented Sales Coordinator to support our sales and business development teams.

The ideal candidate will be responsible for managing incoming leads, coordinating with clients, preparing proposals, maintaining CRM data, and ensuring smooth communication between internal teams and customers.

This role requires excellent communication skills, strong follow-up ability, and the ability to work in a fast-paced, target-driven environment.

Key ResponsibilitiesLead & Client Coordination

  • Manage incoming inquiries through calls, email, WhatsApp, and website leads.
  • Qualify leads and assign them to appropriate sales executives.
  • Maintain timely communication with prospects and existing customers.
  • Follow up with clients on demos, proposals, and feedback.
  • Assit Industrial lead for industrial related sales and attend demos.

Sales Support & Operations

  • Prepare quotations, proposals, and product information documents.
  • Maintain accurate records in CRM (leads, opportunities, follow-ups).
  • Coordinate demo schedules, client meetings, and onboarding updates.
  • Track sales metrics and assist in preparing weekly / monthly reports.

    • Internal Collaboration

  • Work closely with sales executives, technical teams, and customer support.
  • Ensure smooth handover of closed deals to project / delivery teams.
  • Assist the marketing team with campaigns, webinars, and lead nurturing activities.

    • Administrative Responsibilities

  • Maintain documentation related to sales, agreements, and client communications.
  • Handle client onboarding tasks like account creation, document verification, and system access.
  • Support the sales manager with operational tasks as required.

    • Required Skills & Qualifications

  • Bachelor’s degree in Business Administration, Marketing, or equivalent field.
  • 0–3 years of experience in Sales Coordination, Inside Sales, or Customer Support roles.
  • Strong communication skills (English & regional languages).
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Experience using CRM tools (Zoho, HubSpot, or equivalent).
  • Excellent follow-up and organizational abilities.
  • Ability to multitask and prioritize in a fast-paced environment.

    • Good to Have

  • Experience in SaaS, POS, or IT product sales.
  • Knowledge of basic sales processes, funnels, and lead management.
  • Familiarity with ERP or software products.
  • Social media or digital marketing support skills.

    • Soft Skills

  • Strong interpersonal and communication skills.
  • Excellent customer-handling and coordination abilities.
  • High attention to detail and documentation accuracy.
  • Ability to work independently and take ownership.
  • Team player with a positive attitude.
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    Client Specialist • Chennai, Republic Of India, IN

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