Application Developer

Application Developer (Jira / Atlassian Tools)

Location : Bengaluru

Employment Type : Full-time

Experience Level : 4-5 years

About the Role

We are seeking an experienced Application Developer with strong expertise in Atlassian tools , particularly Jira Software, Jira Service Management, Confluence, and Bitbucket . In this role, you will design, customize, and optimize Jira workflows, automation, and integrations to support our Agile and IT Service Management (ITSM) processes.

Key Responsibilities

Administer and maintain Jira Software , Jira Service Management , Confluence , and Bitbucket .

Create and manage projects, workflows, issue types, custom fields, screens, permissions, and notification schemes .

Build dashboards, reports, and SLA metrics for management and operational teams.

Support Agile (Scrum / Kanban) and ITSM (Incident, Problem, Change) processes.

Provide end-user support, training, and documentation .

Use Groovy scripting with ScriptRunner to create custom validators, listeners, and post functions .

Develop and manage REST API integrations with third-party tools.

Perform Jira / Confluence upgrades , plugin compatibility checks, and migrations (Server → Data Center / Cloud).

Required Skills & Qualifications

4-5 years of experience as a Jira Administrator , Atlassian Engineer , or Jira Developer .

Hands-on experience with ScriptRunner , Groovy scripting , and Jira REST APIs .

Strong understanding of Jira workflows, permissions, and automation rules .

Experience in Jira upgrades , migrations , and plugin management .

Familiarity with Agile methodologies and ITSM frameworks (ITIL preferred) .

Excellent problem-solving and communication skills.

Preferred Skills

Experience with Bitbucket , Bamboo , or other Atlassian tools .

Knowledge of SQL and Linux-based environments .

Experience with Atlassian Cloud administration .

Atlassian certifications (ACP-120, ACP-620, etc.) are a plus.