Manager-Ltl Freight Billing & Automation
ARDEM Data ServicesGhāziābād, Republic Of India, IN3 days ago
Job descriptionStand up full LTL workflows : intake → validation → rating → exception handling → invoice audit / reconciliation → client reporting. Lead onboarding and establish process controls for EDI 204, 210, 214, 990, 997 / 999 transactions. Drive KPI attainment and ongoing improvement in accuracy, cycle time, and exception reduction. Build operational dashboards and playbooks that function as “the client’s billing department.” Conduct QBRs to demonstrate cost-to-serve and value capture. Identify upsell opportunities such as EDI 210 audit, accessorial charge analytics, carrier rate analysis, and OS&D workflows. Deep understanding of accessorials & exceptions : appointments, limited access, liftgate, inside delivery, protect-from-freeze, blind shipments. Knowledge of NMFC classification, density logic, and ClassIT+ 2025 updates. Experience reconciling EDI 210 invoices, BOL / PRO tracking, and dispute handling. Hands-on with SMC³ (RateWare, CzarLite, CarrierConnect) and major TMS platforms (McLeod, MercuryGate, OTM, Blue Yonder, Manhattan). 7+ years in freight / logistics (minimum 3 years in PM / Client Manager role). Prior experience in BPO / Shared Services or carrier / 3PL operations is strongly preferred. Executive-level English communication skills — confident in presenting to U.S. clients. Work history with leading LTL carriers or 3PLs (ODFL, XPO, Estes, Saia, FedEx Freight, R+L, PITT OHIO). Exposure to freight audit / payment processes. Working knowledge of Python / SQL, RPA, and dashboard design. First-Pass Invoice Accuracy (FPY) : ≥ 98% on EDI 210 reconciliation. Exception Rate : ↓ 30–50% in 90 days (reweigh / reclass / accessorial disputes). Cycle Time : Continuous reduction; Client NPS : ≥ +40 | Account Growth : ≥ 10% YoY expansion. SLA Attainment : Timely responses, backlog control, and exception aging targets met. Bachelor’s degree in Supply Chain, Logistics, Engineering, or Business (MBA preferred). Proven leadership managing remote, client-facing teams for U.S. shippers / carriers. Hands-on with EDI transaction sets (204 / 210 / 214 / 990 / 997-999) and SMC³ + major TMS.
Manager — LTL Freight Billing & Automation
Location : Remote (India)
Schedule : Full-time | Strong overlap with U.S. Eastern Time
Role Mission
Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth. You’ll build automation-driven, high-accuracy billing solutions that deliver measurable client value in accuracy, speed, and customer satisfaction.
What “Great” Looks Like
You’ve run LTL back-office / billing or logistics PMO operations for U.S. shippers, carriers, or 3PLs. You’re fluent in LTL exceptions and accessorials (reweigh / reclass, limited access, liftgate, blind shipments, appointments, etc.), can reconcile EDI 210 invoices, track via PRO, and improve first-pass yield using SMC³ (RateWare, CzarLite, CarrierConnect) and a modern TMS.
Key Impact Areas
1. Pre-Sales Solutioning
- Partner with Sales as the operational SME to translate discovery into detailed future-state workflows, SLAs, FTE & automation models, and a pilot plan.
- Align with “co-creation” style BPM delivery — domain-led, data-backed, and measurable.
2. Transition & Implementation
3. Delivery & Continuous Improvement
4. Client Success & Growth
Must-Have Expertise
LTL Domain Mastery
Technical Tools
Experience
Nice-to-Haves
KPIs You’ll Own
higher auto-rating hit rate via SMC³.
Qualifications
Why ARDEM
Own outcomes, not tickets. You’ll collaborate with clients to design and scale next-generation LTL billing and automation processes — seeing your playbooks become industry standards across freight operations.
Create a job alert for this search
Automation • Ghāziābād, Republic Of India, IN
Related jobs
Qualification : Applicants should be Electrical / Mechanical Engineers.Experience : More than 6 years of experience in cost consulting or construction consulting company / renowned developer / EPC cons...Show moreLast updated: 30+ days ago
C&B Billing
ScaleneWorksNoida, Uttar Pradesh, IndiaQuick Apply
- Promoted
US Billing + Accounting
AKM GlobalMeerut, IN We are seeking a detail-oriented and proactive Accounting Specialist with expertise in Accounts Receivable (AR), Billing, Financial Statement Preparation, Journal Entries, and client coordination.T...Show moreLast updated: 30+ days ago
- Promoted
Manager- OTC Billing
ConfidentialGurgaon / Gurugram, India Johnson Controls is the global leader for smart, healthy and sustainable buildings.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation exp...Show moreLast updated: 7 days ago
- Promoted
Manager - Concurrent & Billing Audit
ConfidentialGurugram, Gurgaon / Gurugram, India SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs.
We are constantly innovating to meet the evolving financial nee...Show moreLast updated: 7 days ago
- Promoted
Manager-Ltl Freight Billing & Automation
ARDEM Data ServicesNoida, Republic Of India, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 3 days ago
- Promoted
Assistant Manager-OTC Billing
ConfidentialGurgaon / Gurugram, India Johnson Controls is the global leader for smart, healthy and sustainable buildings.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation exp...Show moreLast updated: 7 days ago
- Promoted
Senior Manager- OTC Billing
ConfidentialGurgaon / Gurugram, India Johnson Controls is the global leader for smart, healthy and sustainable buildings.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation exp...Show moreLast updated: 7 days ago
- Promoted
Senior Manager - Billing (Sales)
ConfidentialGurugram, Gurgaon / Gurugram, India SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs.
We are constantly innovating to meet the evolving financial nee...Show moreLast updated: 7 days ago
- Promoted
Deputy Manager - QS & Billing
ConfidentialNoida, India Adani Group is a diversified organisation in India comprising 10 publicly traded companies.It has created a world-class logistics and utility infrastructure portfolio that has a pan-India presence....Show moreLast updated: 3 days ago
- Promoted
- New!
Billing Manager
Omnicom Media Group IndiaDelhi, India Manager – Media Billing (Integrated) Department : .Finance / Commercial Location : .About the Role We are looking for a detail-oriented and proactive.
The role involves close coordination with internal ...Show moreLast updated: 8 hours ago
- Promoted
Manager-LTL Freight Billing & Automation
ARDEM Data ServicesMeerut, IN Manager — LTL Freight Billing & Automation.Full-time | Strong overlap with U.Own outcomes for ARDEM’s LTL clients — from pre-sales solution design to steady-state delivery and account growth.You’ll...Show moreLast updated: 3 days ago
- Promoted
Billing - Assistant Manager
EisnerAmper IndiaDelhi, Republic Of India, IN Perform / review daily, monthly, quarterly and annual Fund Accounting functions as assigned.Co-ordinate with different teams (both internal and external) to perform various daily / monthly / quarterly ta...Show moreLast updated: 18 days ago
- Promoted
Compliance Billing
Newfold DigitalMeerut, IN Newfold Digital is a leading web technology company serving millions of customers globally.We have some of the industry's most.
We help customers of all sizes build a digital presence that.With our ...Show moreLast updated: 1 day ago
- Promoted
Duck Creek Billing Architect or Technical SME
HTC Global ServicesMeerut, IN Connects- We are seeking an experienced.Duck Creek Billing solution in a P&C insurance environment.You will provide technical leadership, oversee solution architecture, work closely with business a...Show moreLast updated: 14 days ago
- Promoted
Guidewire Billing Center Developer
TechDoQuestDelhi, IN Over 02+ years of hands on experience working as a Guidewire Developers.Experience with guidewire development language – GOSU.
Experience with Guidewire Billing Integration.Show moreLast updated: 30+ days ago
- Promoted
- New!
Billing Engineer ( Fitouts )
JJ INTORIADelhi, IN Job Description of Costing Engineer : .Prepare quantity sheet from onsite data & drawings.Prepare bill of quantities (BOQ).
To take check the measurement from the site.To follow up on the accounts dep...Show moreLast updated: 15 hours ago
- Promoted
Senior Manager- OTC Billing BSNA
ConfidentialGurgaon / Gurugram, India Johnson Controls is the global leader for smart, healthy and sustainable buildings.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation exp...Show moreLast updated: 7 days ago
- Promoted
Billing & Revenue Manager
ConfidentialNoida, India We are seeking an experienced Billing Manager for our India office to oversee the order-to-collect process and maintain a strong controls framework.
The ideal candidate will have 8+ years of experie...Show moreLast updated: 7 days ago