Junior Program Manager- Edtech Non IT

JD Program Manager

Job Title : Junior Program Manager

Company : AAFT Online

Location : Noida

Job Description :

We are seeking a dedicated and dynamic Program Manager to join our team at AAFT Online. As

a Program Manager, you will play a crucial role in ensuring the smooth functioning of our online

learning platform by focusing on learner-centric tasks. Your responsibilities will include

managing learners, resolving their day-to-day queries, facilitating their onboarding process, and

maintaining accurate attendance data.

Key Responsibilities :

Manage the learner experience on AAFT Online, ensuring high levels of engagement and

satisfaction.

Facilitate the onboarding process for new learners, providing guidance and support as

they navigate the platform.

Monitor and track learner attendance, ensuring compliance with program requirements

and deadlines.

Collaborate with cross-functional teams to address learner concerns and enhance the

overall learning experience.

Analyze learner feedback and data to identify areas for improvement and implement

solutions accordingly.

Stay updated on industry trends and best practices in online education to continuously

enhance program effectiveness.

Qualifications :

Bachelor's degree from any relevant field.

Proven experience in program management, preferably in the Edtech industry.

Strong understanding of learner-centric principles and practices.

Excellent communication and interpersonal skills, with the ability to engage effectively

with learners and stakeholders.

Exceptional organizational skills and attention to detail.

Proficiency in learning management systems and related software applications.

Ability to work independently and collaboratively in a fast-paced environment.