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AIX admin L3

AIX admin L3

Anicalls (Pty) Ltdmumbai, India
30+ days ago
Job description
  • Able to diagnose and resolve problems quickly. Troubleshoot issues and outages
  • Monitoring system performance and troubleshooting issues. Monitor performance and maintain systems according to requirements.
  • User administration (setup and maintaining account) Set up accounts and workstations and set up security policies for users, including password and identity management.
  • Provide technical subject matter expertise wherever required.
  • Plan and schedule Changes, Coordinating with different stakeholders.
  • Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
  • Perform Trend analysis, identify top few incidents, and work with respective teams / individuals to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
  • Able to work on Knowledge acquisition and updates to related documents
  • The ability and patience to communicate with a variety of interdisciplinary teams and users.
  • Manage network servers and technology tools
  • Ability to document system and changes.
  • Adhere to and support ITIL and Best Practices.
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    Aix Admin • mumbai, India

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