Servicenow ITSM

Preferred Skills

ServiceNow Knowledge

Proficiency in the following ServiceNow products is mandatory :

• Customer Service Management (CSM)
• Human Resource Service Delivery (HRSD)
• IT Business Management (ITBM)
• IT Operations Management (ITOM)
• IT Service Management (ITSM)
• Software Asset Management (SAM)
• Analytics, Intelligence, and Reporting (AIE)
• DevOps
• Field Service Management (FSM)
• Financial Services (FS)
• Field Operations Management (FOM)
• Financial Services Operations (FSO)
• Governance, Risk, and Compliance (GRC)
• Telecommunications Service Management (TSM)
• Legal Service Delivery (LSD)
• Now Platform (LP)
• Now Platform App Engine (NLAP)
• Security Operations (SO)

Certifications

Skills Required

Servicenow